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Customer Service and Administration Officer

Mulgrave VIC 3170, Australia Req #1154
Wednesday, 24 November 2021
City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners.


Reporting to the Procurement Supervisor, the Customer Service and Administration Officer will assist and support key internal and external stakeholders with their queries.


Reporting to the Procurement Supervisor, the role will be responsible for:

  • Raise purchase orders and follow up on enquiries
  • Assist in managing a busy shared inbox and taking ownership of allocated tasks
  • Answer phone calls whilst multi-tasking in a fast-paced environment
  • Ensure the accurate capture, processing and maintenance of project data
  • Resolve accounts payable invoice queries – requires efficient problem-solving and investigation
  • Liaising with suppliers to obtain quotes  

To succeed in this role, you will have:

  • Proven experience in a fast-paced administration function
  • Excellent computer skills and ability to quickly navigate between multiple systems
  • Customer focus and the ability to build strong working relationships in a team environment
  • Attention to detail and the capability to prioritize tasks
  • Ability to work effectively in a busy, fast-paced environment – high volume of work
  • Work independently with a sense of urgency, applying problem-solving and investigative thinking
  • Availability to work 7am – 6pm Monday to Friday  
If you would like the opportunity to be part of a growing Australian Facilities Management business, we would love to hear from you.  

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member. We provide a challenging and rewarding environment with ongoing professional development for all our Team Members.   

City does not accept any unsolicited resume referrals from Recruitment Agencies. City will not pay any placement fees relating to unsolicited resume referrals.

Other details

  • Pay Type Salary
Location on Google Maps
  • Mulgrave VIC 3170, Australia